Terms of service

Last updated: November 24, 2025

OVERVIEW

Welcome to ZetGSM! The terms “we”, “us” and “our” refer to ZetGSM. ZetGSM operates this website and all related services, products, features, and tools (collectively, the “Services”) to provide customers with a curated shopping experience focused on phone cases, tech accessories, and office products.

ZetGSM is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when using the Services.
By visiting or interacting with our website, or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your place of residence or have obtained necessary parental consent.

To use our Services, including placing orders, you may need to provide specific information (email, billing details, shipping address, etc.). You agree that this information is accurate, complete, and up to date, and that you have full rights to provide it.

You are responsible for maintaining the confidentiality of your account login details and for all activity under your account. You may not sell or transfer your account.

SECTION 2 – OUR PRODUCTS

ZetGSM offers both print-on-demand (POD) products (such as custom phone cases and accessories) and standard stock accessories.

Please note:

Colors and details may appear differently depending on screen type, lighting, or device settings.
POD products are produced per order; slight variations may occur.
We do not guarantee that product appearance will fully match images shown online.
Product descriptions, pricing, and availability may be updated at any time without notice.

We reserve the right to limit quantities or discontinue products as needed.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. ZetGSM reserves the right to accept or decline any order at our discretion.
Your order is accepted only after payment is processed and order confirmation is issued.

Because many products are made-to-order, cancellation requests may not be possible once production has started.

If we modify, reject, or cancel an order, we will attempt to notify you using the contact information provided.

All purchases are subject to our Refund Policy.

You represent that purchases are for personal use and not for resale.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts may change without notice.
The price shown at checkout is the final price at the time of purchase.

Unless stated otherwise, prices do not include:

shipping fees
taxes
customs or import charges (if applicable)

You agree to provide accurate and current payment details, including updated credit card information or billing addresses.

You represent and warrant that:

All payment information is valid and authorized.
Your card issuer will honor charges.
You will pay all charges, including taxes and shipping fees.

SECTION 5 – SHIPPING AND DELIVERY

Processing and delivery times vary depending on your location and the product type (POD vs. in-stock items).

Delivery estimates are not guaranteed.
We are not liable for delays due to:

carriers
customs
incorrect addresses
events outside our control

Once an order is handed to the shipping carrier, title and risk of loss transfer to you.

More details can be found in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including the ZetGSM brand, product designs, images, logos, text, graphics, and digital assets—is owned by GsmX SRL or our licensors and is protected under intellectual property laws.

You may not copy, reproduce, modify, or distribute any materials from our website without prior written consent.

ZetGSM trademarks and branding may not be used without authorization.

Shopify trademarks remain the property of Shopify.

SECTION 7 – OPTIONAL TOOLS

You may be granted access to tools or features provided by third parties.
These tools are provided “as is” and “as available”, without warranties or liability from ZetGSM.

Your use of third-party tools is entirely at your own risk and subject to the terms of the tool providers.

New features may be added to the Services and will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to or embedded content from third-party websites or services.
We do not endorse and are not responsible for the accuracy or content of third-party materials.

If you choose to access external websites, you do so at your own risk.
Any issues or disputes with third-party products or services should be addressed directly with the third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ZetGSM is powered by Shopify, but all transactions made in our store are solely between you and ZetGSM. Shopify is not responsible for any purchases you make from us.
You release Shopify from all liability relating to your transactions with ZetGSM.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy.
Because our Services are hosted by Shopify, some information is also subject to Shopify’s Privacy Policy.

Information submitted on our website may be transferred to Shopify or third parties (including those outside your country) to provide the Services.

Please review our Privacy Policy for full details.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or any form of feedback (“Feedback”), you grant ZetGSM a worldwide, royalty-free, perpetual license to use, modify, and display this content in any medium.

You confirm that you own or control all rights to any Feedback you submit.

We reserve the right (but not the obligation) to remove content that violates these Terms.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors in product descriptions, pricing, promotions, or availability.

We reserve the right to correct any errors and cancel orders affected by inaccuracies.

SECTION 13 – PROHIBITED USES

You may not use the Services for any unlawful, harmful, fraudulent, or abusive activity, including:

violating laws
infringing intellectual property
submitting false information
transmitting malware
scraping or interfering with security
impersonating others

We may suspend or terminate accounts for violations.

SECTION 14 – TERMINATION

We may terminate or restrict your access to the Services at any time without notice. You remain responsible for charges incurred up to the date of termination.

Sections that logically survive termination (IP, disclaimers, limitations, indemnification, etc.) will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, unless explicitly stated otherwise.

We do not guarantee uninterrupted or error-free operation of the Services.

Some jurisdictions do not allow certain disclaimers; in such cases, applicable protections may apply.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ZetGSM (and related partners, contractors, officers, and affiliates) will not be liable for any:

direct or indirect damages
loss of data
loss of profits
shipping delays
product misuse
consequential or incidental damages

Your use of the Services is at your own risk.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless ZetGSM and Shopify from any claims arising from your:

use of the Services
breach of these Terms
violation of law or third-party rights

You agree to cooperate with any defense efforts.

SECTION 18 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining sections remain in full effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any term is not a waiver.
These Terms constitute the entire agreement between you and ZetGSM regarding your use of the Services.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights without our consent.
We may assign our rights at any time.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws applicable to the jurisdiction where ZetGSM is headquartered.
By using the Services, you consent to the jurisdiction of those courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time.
Material changes will be communicated as required by law.
Your continued use of the Services after changes constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

ZetGSM - GSMX SRL
Email: contact@zetgsm.com
Business Address: Strada Vlad Țepeș, Zimnicea, TR, 145400, RO
Business Registration Number: J2021001000347
EU intra-community VAT: RO46670335
VAT Number: 45410787